Thursday, November 29, 2012
INDIFFERENT ATTITUDE OF BANK OFFICIALS TOWARDS DEFENCE PENSIONERS
INDIFFERENT BEHAVIOUR OF INDIAN BANK OFFICIALS WHILE OBTAINING LIFE CERTIFICATE.
One Ex.Air Force , War wounded Pensioner , immobile went to the Emperror Street, Turicorin branch of Indian bank , Tuticorin by Auto Riksha for personnel appearance.( Life Certificate) on 27-11-2012 Accompanied by his wife.
Name : A.Lazarus Ex.Air Force Corporal, Defence pensioner. Ser.No: 228169
SB A/c No: 409372884
As he is sick, not able to walk, sign, requested the Bank officials to make the Life certificate for this year Nov.2012.
The bank officials not heeding to the request of the pensioner , told him to obtain a Doctors certificate for not able to sign.
The Life certificate is a PERSONNEL APPEARANCE, THE BANK OFFICIALS SHOULD CONFIRM THAT THE PENSIONER IS ALIVE ON THAT DAY.”
The war wounded soldier went back in search of a Doctor, obtained a certificate and submitted to the bank. Thus making the pensioner to incur unnecessary expenses towards Auto charge and doctors fees.
The bank officials should have avoided by taking a Thumb Impression from the pensioner with humanitarian ground.
Instead., the war wounded soldier was made to suffer with mental agony for submission of Life Certificate / Personnel appearance.
This is a very bad show/ indifferent attitude towards an aged/ wounded / invalided soldier
The particular official should be instructed to treat the pensioners with human touch to keep up the reputation of a large Nationalised Bank.
We, as an Ex-Servicemen Welfare Trust was constrained to bring this happening to Public to avoid such occurrence in future.