INDIFFERENT BEHAVIOUR OF
INDIAN BANK OFFICIALS WHILE OBTAINING
LIFE CERTIFICATE.
One Ex.Air Force , War
wounded Pensioner , immobile went to the
Emperror Street, Turicorin branch of
Indian bank , Tuticorin by Auto Riksha
for personnel appearance.( Life Certificate) on 27-11-2012 Accompanied by his
wife.
Name : A.Lazarus Ex.Air Force Corporal, Defence pensioner. Ser.No: 228169
PPO.No: D/BC/CORR/0482/2012
SB A/c No: 409372884
As he is sick, not able to
walk, sign, requested the Bank officials to make the Life certificate for this
year Nov.2012.
The bank officials not
heeding to the request of the pensioner , told him to obtain a Doctors
certificate for not able to sign.
The Life certificate is a
PERSONNEL APPEARANCE, THE BANK OFFICIALS
SHOULD CONFIRM THAT THE PENSIONER IS ALIVE ON THAT DAY.”
The war wounded soldier
went back in search of a Doctor, obtained a certificate and submitted to the bank. Thus making the
pensioner to incur unnecessary expenses towards Auto charge and doctors fees.
The bank officials should
have avoided by taking a Thumb Impression from the pensioner with humanitarian ground.
Instead., the war wounded
soldier was made to suffer with mental agony for submission of Life
Certificate / Personnel appearance.
This is a very bad show/
indifferent attitude towards an aged/ wounded / invalided soldier
The particular official should be instructed to treat the pensioners
with human touch to keep up the reputation of a large Nationalised Bank.
We, as an
Ex-Servicemen Welfare Trust was constrained to bring this happening to
Public to avoid such occurrence in future.