LETHARGIC
ATTITUDE OF SOME BANKERS TOWARDS SPECIAL, LIBERALISED AND NORMAL FMILY PENSIONERS.
The Exwel Trust time and again publishing the Plight of the Military family
pensioners and the existing Anomaly in pension related issues in our Blogs.
The Exwel Trust carried out a suo motto survey and research with regard to the
disbursement of pension to special Family pensioners. During our intensive
survey and interactions with number of pensioners, the following points had
come to light.
a) Most of the family pensioners are not aware of their entitled pension, and
majority of them are illiterate.
b) Number of the family pensioners are not knowing that they are not getting
their legitimate dues.e.g
Liberalised, Special and Normal –Enhanced and Ordinary family
pension.
c) We are surprised to know that some the family pensioners are not getting
their rightful dues and increased rate of pension for the last 19 yrs, i.e from
1-1-1996. The arrears, when we worked , it comes around more than few lakhs.
d) The PPO serial number with Prefix-“ F and F/BC “ and F/NA is not understood
by many of the Banks. When we submit the working sheet, the bankers argue that
despite the Auditors from RBI and AGs Office, it would not be possible for the
belated claim. Further they went on to add that this Trust is encouraging the
Veterans and their families to file the claim and the claimant is not
interested .
e) This Trust makes every possible efforts and clearly working out the details
of the Delayed payment with relevant orders issued from CDA , Record Offices
and the Bank circulars. Yet there is considerable avoidable delay in making the
payment , thus increasing hardships to the family pensioners.
f) When the pensioners approach the bank with the grievances, they neither
convince the pensioners nor solve their problems by telling that every thing is
done by their CPPC, thus making them to run pillar to post.. This is not a
right answer.
g) In view of the above facts, dear viewers are requested to help such families
in your areas and send their comments in
order to ease the problems of the already suffering pensioners and their
families.
