UNFORTUNATE HAPPENINGS IN BANKS FOR LIFE CERTIFICATE.
Reserve Bank of India has
clearly given instructions regarding obtaining
of LIFE CERTIFICATE vide their order RBI. 2017-2018
DBR No. Log. BC.96/
09-07-005/ 2017-2018 dated 9-11-2017.
The facilities provided to
Senior Citizens above 70 yrs of age/ Sick / Old/ incapacitated persons,
including obtaining of LIFE CERTIFICATE...
The Para 2(g) , clearly
instruct the Bankers to provide
DOOR STEP BANKING
Ease of
submitting Life certificate as per JEEVAN PRAMAN SCHEME
Cir –dgba.h-2529/45-01-001/2014-2015 dt. 12-9-2014.
Pensioners can submit Physical
/ BIOMETRIC Digital scheme in any of their Bank Branches ( CBS )
to avoid hardships.
It is Unfortunate to note
that, some of Bank branches are asking the pensioners to go to their parent
Branch to submit the Life Certificate.
In some cases, as the
pensioners are very old, the Digital Finger Print instrument is not accepting/ reading the
Finger print / EYE catching.
In such cases,
the Bank branches may accept the Manual
Life Certificate but some branches are declining to accept manual certificate.
3. When
pensioners are bedridden/ very old and sick, immobile and not able to travel, are Taken by some means to Bank
premises, but the Bank officials are not coming out to verify the presence of
pensioners who is seated in a AUTO / vehicle , which is very much INHUMAN behaviour. They insist the pensioner
to come inside the Branch premises which
is not possible.
Hence, the pensioners are taken back without giving
LIFE CERTIFICATE.
The very purpose of RBI circular on DOOR STEP SERVICE is defeated.
We suggest that every Bank Branches should have SOME MEANS TO carry the
pensioners inside the branch.
Relatives of such pensioners are approaching us for a help in this regard.
We as an EX-SERVICEMEN WELFARE TRUST, visit their home with the BIOMETRIC Digital instrument/ Lab Top and update LIFE CERTIFICATE..
THIS IS THE UNFORTUNATE HAPPENINGS .
WE Request all
our ESM Associations and Organisations to bring this kind of happenings to
higher ups and help such incapacitate pensioners in their areas.
No comments:
Post a Comment