Thursday, November 29, 2012

INDIFFERENT ATTITUDE OF BANK OFFICIALS TOWARDS DEFENCE PENSIONERS





Ex.Corporal SP.Lazarus , sitting in the centre while he visited our Trust some years back regarding his pension.

INDIFFERENT BEHAVIOUR OF INDIAN BANK OFFICIALS  WHILE OBTAINING LIFE CERTIFICATE.

One Ex.Air Force , War wounded Pensioner , immobile  went to the Emperror Street, Turicorin  branch of Indian bank , Tuticorin  by Auto Riksha for personnel appearance.( Life Certificate) on 27-11-2012 Accompanied by his wife.

Name : A.Lazarus      Ex.Air Force Corporal, Defence pensioner. Ser.No: 228169
PPO.No:    D/BC/CORR/0482/2012          
SB A/c No: 409372884

As he is sick, not able to walk, sign, requested the Bank officials to make the Life certificate for this year Nov.2012.
The bank officials not heeding to the request of the pensioner , told him to obtain a Doctors certificate for not able to sign.

The Life certificate is a PERSONNEL APPEARANCE, THE BANK OFFICIALS  SHOULD CONFIRM THAT THE PENSIONER IS ALIVE ON THAT DAY.”

The war wounded soldier went back in search of a Doctor, obtained a certificate  and submitted to the bank. Thus making the pensioner to incur unnecessary expenses towards Auto charge and doctors fees.

The bank officials should have avoided by taking a Thumb Impression from the pensioner  with humanitarian ground.
Instead., the war wounded soldier was made to suffer with mental agony for submission of Life Certificate  / Personnel appearance.

This is a very bad show/ indifferent attitude towards an aged/ wounded / invalided  soldier
The particular official  should be instructed to treat the pensioners with human touch to keep up the reputation of a large Nationalised Bank.

We, as an Ex-Servicemen  Welfare Trust  was constrained to bring this happening to Public to avoid such occurrence in future.
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2 comments:

  1. GreenNovember 29, 2012 at 2:07 AM

    Sir, I am planning to take a print out and send it to Bank. So that they will know how in Domocracy Ex-servicemen are suffering. Hope this will help them to change their attitude and do the service to the nation better.

    ReplyDelete
  2. exweltrustNovember 29, 2012 at 4:16 AM

    Dear Sir,

    Thank you very much for the comments. You can enquire from your father , the treatment , behaviour of the bank people. It is a sad state of affairs. If the bank people give some problem to your father in this regard, please go to RTI ask for explanation, then only this officials will realise.

    Thank you for your comments.
    S.Kanthiah.

    ReplyDelete

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